Welcome to the iNotes Support Center. If you need help, have a question, want to report an issue, or would like to share feedback, our team is available to assist you.
Contact Support
For all support inquiries, please contact us at:
Email: info@inotes.app
Please include as much detail as possible in your message, such as a description of the issue, your device type, app version, and screenshots if available. This helps us respond more quickly and accurately.
Support Hours
Our support team is available 24/7 for all email inquiries.
You can contact us at any time, and we will do our best to respond as quickly as possible.
Help Center / FAQ
1. How can I contact iNotes support?
You can reach our support team by emailing info@inotes.app. For faster assistance, please include a clear explanation of your issue and any relevant screenshots or device details.
2. What is your response time?
Our team works 24/7 and we aim to respond to most inquiries within 12–24 hours. Urgent issues are reviewed as quickly as possible.
3. I’m experiencing a technical issue. What should I do?
If you are having a technical problem, first make sure you are using the latest version of iNotes. You can also try restarting the app or your device and checking your internet connection. If the issue continues, please email us with the details.
4. How can I report a bug?
To report a bug, please send an email to info@inotes.app with a short description of the issue, steps to reproduce it, and screenshots or screen recordings if available. This helps our team investigate the issue more efficiently.
5. Can I submit feedback or request a feature?
Yes. We welcome feedback, suggestions, and feature requests. Please send your ideas to info@inotes.app. We regularly review user feedback to improve iNotes and plan future updates.
Response Time / Support SLA
We are committed to providing timely and reliable support.
- Support availability: 24/7 via email
- Initial response time: usually within 12–24 hours
- Urgent issues: prioritized as quickly as possible
- Typical resolution time: within 1–3 business days, depending on the complexity of the issue
Please note that some issues may require additional investigation, but we will keep you informed throughout the process.
Privacy Policy & Terms of Service
For more information about how we handle your data and the terms governing the use of iNotes, please review the following pages:
Privacy Policy:
https://inotes.app/privacy-policy/
Terms and Conditions:
https://inotes.app/terms-and-conditions/
Need More Help?
If you could not find the answer you were looking for, please contact us directly at info@inotes.app. We are always here to help.